VPS Snaps

Refund & Cancellation Policy

Last updated: August 2026

Cancellation

You can cancel your subscription at any time from your billing page. When you cancel, your subscription remains active until the end of the current billing period. You will not be charged for the next period.

Refunds

We offer a 14-day money-back guarantee from your first payment. If you are not satisfied within 14 days of subscribing, contact us at [email protected] for a full refund.

After 14 days, subscriptions are non-refundable. If you cancel mid-month, you retain access to your plan features until the billing period ends.

Free Plan

The Free plan is free permanently, not a trial — it never requires a credit card and never expires. Paid plans don't include a trial period; the 14-day money-back guarantee above applies from your first payment date instead.

Upgrades and Downgrades

Plan upgrades take effect immediately. We prorate the cost for the remainder of the billing period. Plan downgrades take effect at the start of the next billing period.

Contact

For refund requests or questions, email [email protected].

Questions about refunds?

Email [email protected] — a person reads it, not a ticket queue.